Not as easy as "1,2,3"....

I haven't posted for a while due to lack of time (work mostly).
However I am abliged to update the ongoing "3" story.
I dd eventually receive my replacement (refurb) phone. It arrived two weeks after the date I was originally promissed that it would arrive on.
Did this resolve my problems?
Like hell it did!
Different phone, same provider, same problems.
I have notified 3 in writing that I am not paying my subscription fee anymore untill this gets sorted and that the contract is nul and void as they have failed to perform as outlined in their service description.
Did they reply or contact me to resolve this situation?
Of course not...

E.