Wednesday, January 17, 2007

UPS's service stinks too...

I recently posted about FedEx's bad service.
Apparently they are not alone...

I had a parcel shipped to us from a customer in Leeds (UK) yesterday.
The parcel was collected in Leeds at 18:53 yesterday evening.
From there on it was forwarded by plane to Cologne, Germany (?!) and went on to Dublin. From Dublin it was sent to Shannon where it arrived at 6:01 this morning.
That's under 12 hours, including the detour via Germany.
Not bad at all.
Now when will I receive it? Apparently sometime tomorrow afternoon...
Yes, that's right.
12 hours to get from Leeds to Shannon but another 30 hours or so to get from Shannon to Nenagh.
Well apparently UPS does not deliver to my address because it is outside of a major urban centre.
Shock horror!
They forward the shipment to Interlink's depot in Athlone (probably passing Nenagh on the way). Interlink send it to their depot in Nenagh from where it will be delivered sometime tomorrow afternoon...
This is just un-f*cking believeable.
My 3 year old can run a better logistic system than that...


kick it on

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